Frequently asked
questions.

There is no minimum. We make one-off custom signs as readily as runs of thousands. Bulk discounts apply to orders of 50+ units.

Yes. Trade customers receive standing discounts and net payment terms following credit checks. Construction firms, NHS Trusts, local authorities, and facility managers all work with us on account terms.

Use our quote form, email [email protected], or call our team. We respond within 24 hours with a detailed quote and artwork proof for custom orders.

For standard signs, no. We use the BS EN ISO 7010 pictograms. For custom signs, we work from your supplied artwork or our design service can produce artwork from your brief. Free revisions until you are happy.

Stock items dispatch within 1 working day on orders before 2pm. Custom orders typically dispatch within 3-5 working days from artwork approval. Same-day production available on request for emergencies.

Free UK mainland delivery on orders over £50. Standard delivery £4.95 below that. Express, Saturday, and timed delivery options available at additional cost.

Anywhere in the UK and Ireland. Highlands, islands, and offshore typically 3-5 working days. International shipping by quotation.

Yes. You receive a dispatch notification with tracking when your order ships.

Yes. All Direct Signs safety signs comply with BS EN ISO 7010 and the Health and Safety (Safety Signs and Signals) Regulations 1996. We are ISO 9001 (quality) certified.

Self-adhesive vinyl, rigid PVC (Foamex), aluminium composite (Dibond), aluminium, and stainless steel. Photoluminescent versions of most products. See our materials guide for help choosing.

Yes. Bespoke sizes are a standard service. Lead time typically 3-5 working days from artwork approval.

Yes. Branded colours, custom typography, and multilingual signs are all available. Provided the standard pictograms and required colour-and-shape format are preserved, custom wording does not break BS EN ISO 7010 compliance.

Yes. We offer installation services nationwide for wayfinding systems, large external signage, and site safety boards. Quote includes installation when required.

Yes. For UK mainland sites with a meaningful project (typically 50+ signs or wayfinding scheme), we provide a free site survey to confirm sign placements, sizes, and mounting requirements.